Journal

DOME cybersecurity service customer promise

Blog post

Netcontrol has a strong position in the Northern European power network automation markets and provides high-quality solutions in an increasingly unpredictable world. Netcontrol secures our customers’ control, safeguards their operations, and ensures seamless functionality in an ever-evolving digital landscape.

In an era where digital threats pose increasing risks to critical infrastructure, cybersecurity is no longer good to have it’s a necessity. Netcontrol’s DOME cybersecurity service protects operational technology (OT) networks, ensuring that utilities and industries that control electricity transmission, renewable energy, water management, and transportation remain protected with best practices against cyberattacks.

Beyond intelligent asset management and detection of cybersecurity incidents, DOME provides immediate system-specific responses by Netcontrol’s experts in OT networks and cybersecurity. With DOME, our customers can focus on their core business while Netcontrol takes care of cybersecurity monitoring and response.

Watch the DOME service concept video

Proactive cybersecurity

Netcontrol recognizes the unique vulnerabilities of OT environments, where conventional IT cybersecurity strategies often fall short. Unlike standard IT networks, OT systems control essential infrastructure from electricity grids to water purification plants meaning a cyberattack can lead to severe physical consequences, including power outages, service disruptions, and even environmental hazards.

The cornerstone of Netcontrol’s promise is to offer proactive cybersecurity measures that go beyond mere defense; DOME helps customers anticipate and mitigate cyber risks before they materialize. This is achieved through continuous monitoring, threat detection, and automated response mechanisms, ensuring that companies can operate without disruptions.

Netcontrol’s strategic partnership with Nozomi Networks, a global leader in OT cybersecurity, reinforces this promise. By integrating advanced network visibility, asset management and threat detection, DOME ensures that customers have the best-in-class protection while maintaining control over their systems. The technology from Nozomi Networks baselines normal behavior with AI, and uses automated threat intelligence updates and intelligent asset management to provide state-of-the-art protection that constantly minimize risk and maximize resilience.

Regulatory compliance – Prepare for national NIS2 regulations

As cybersecurity regulations evolve, organizations must comply with stringent standards to safeguard critical infrastructure. Through DOME, customers can streamline their compliance efforts, reducing the complexity of regulatory requirements while maintaining top-tier security. Netcontrol provides tailored solutions that align with EU and national legislation, as well as industry-specific needs, ensuring that clients meet legislative obligations without compromising operational efficiency.

Beyond compliance, Netcontrol prioritizes customer trust. In cybersecurity, trust is built through transparency, reliability, and expert support. DOME provides real-time insights into vulnerabilities and incidents, ensuring that customers remain informed and empowered to act.

A key part of DOME’s customer promise is to ensure compliance with the NIS2 Directive, which mandates improved cybersecurity measures, including incident handling, across essential sectors.

Act now and prepare for the national NIS2 legislations. With intelligent asset management, the company’s OT assets, network configuration, and known vulnerabilities will be easily identified, which is essential for risk analysis, vulnerability handling, and more. In addition, DOME’s immediate incident handling is a vital part of the NIS2 directive obligations.

Tailored solution for diverse industries

One of the most distinguishing aspects of Netcontrol’s approach is its customization — DOME is not a universal solution; it’s tailored for the customer’s specific needs. Netcontrol is committed to staying on top of the change by focusing on improving our product portfolio and expanding our managed service offering to new geographic locations and new business sectors.

Understanding that different industries have unique cybersecurity demands, Netcontrol adapts its services to provide sector-specific protection. For energy providers, DOME safeguards power grids from cyber threats that could cause widespread outages. In transportation, DOME ensures railway systems, traffic controls, and logistics networks remain secure and operational. For water management, cybersecurity threats could impact the purification process, posing public health risks, reinforcing the need to apply state-of-the-art cybersecurity techniques. With Netcontrol’s unique knowledge in SCADA, networks, RTUs, and protocols, DOME will be specifically tailored to the application at hand.

DOME is a scalable solution — whether the target system has a small and rudimentary design or is massive and complex, DOME will work in an optimized manner. The number of sensors will vary, with optional rugged remote collectors, and with optional runtime surveillance of specific servers and workstations as needed. Rest assured, Netcontrol will dimension the DOME solution to the customer’s needs.

The tailored approach ensures that customers receive cybersecurity solutions that align with their operational realities, rather than generic security protocols that may overlook sector-specific vulnerabilities.

Intelligent asset management

Beyond cybersecurity, asset management is a crucial part of Netcontrol’s customer promise. OT networks rely on a vast array of interconnected devices and components, and without proper oversight, security risks can emerge. DOME provides comprehensive asset management capabilities, ensuring customers maintain complete visibility and control over their critical infrastructure. Some key aspects include:

  • Real-time inventory tracking of all connected devices within the OT network.
  • Risk analysis for each asset, identifying vulnerabilities before they pose operational threats.
  • AI-driven insights: Leverage AI to enrich device profiles and improve security posture.

By integrating asset management as part of its cybersecurity promise, Netcontrol ensures that customers not only secure their networks but also optimize their operational resources.

Immediate support and expert guidance

Cybersecurity is more than just technology it’s about people, expertise, and immediate support. Netcontrol understands that customers need not only advanced security solutions but also access to specialized assistance whenever threats emerge. DOME’s customer promise includes dedicated cybersecurity support, offering real-time response and expert guidance when vulnerabilities surface. Whether customers require risk assessment, incident response, or proactive security planning, Netcontrol provides specialized teams that work collaboratively to strengthen digital defenses. This reliability fosters long-term partnerships, where customers can depend on Netcontrol’s expertise rather than facing security challenges alone.

Conclusion

The customer promise of Netcontrol’s DOME service is more than just cybersecurity it’s about empowering industries with control, reliability, and resilience. By delivering proactive security, regulatory compliance, tailored solutions, and expert support 24/7, Netcontrol strengthens critical infrastructure against modern cyber threats. Now, with asset management as an integral part of its promise, Netcontrol ensures that customers not only defend their networks but also maintain total control over their operational resources. In a world where cybersecurity is the foundation of operational stability, Netcontrol serves as a trusted partner for organizations seeking unmatched protection and peace of mind.

Author

Magnus Olofsson is a Cybersecurity Specialist at Netcontrol. He has worked in the global power system industry since 2007.

Tags: Journal
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