This Privacy Statement applies to your use of Netcontrol’s website, Netcontrol products and services and to our marketing activities (collectively “Services”).
Netcontrol is a multinational organisation and this Privacy Statement applies to the following companies in Netcontrol Group: Netcontrol Oy, Netcontrol AB, Netcontrol AS, Netcontrol SIA, Netcontrol UK (hereafter “we” or “Netcontrol”).
Netcontrol Oy is responsible for the processing of personal data at the group level for the purposes and on the legal basis defined in this notice, e.g. group level marketing and sales; sourcing, financial and other administration and business management; customer and supplier relationship management; and analysis and development of products, services, customer and supplier relationships and businesses.
Each company in Netcontrol Group is responsible for the processing of personal data for its own purposes on the legal basis defined in this notice, e.g. for the performance of a contract or the management of the customer or supplier relationship. For such purposes, it can process personal data which has been collected for the same purposes by the other companies in the group.
Netcontrol South Africa is listed under Netcontrol offices on this website. Netcontrol South Africa is licensed to use the logo and brand of Netcontrol, but is, in fact, an independent reseller of Netcontrol products and services. We do not share information systems nor do we transfer personal data in the form of leads, orders or other communications to or from Netcontrol South Africa.
Netcontrol Oy (business ID: 0834163-5) and other companies in Netcontrol Group
Netcontrol Oy, Karvaamokuja 3, FI-00380 Helsinki, Finland (telephone: +358 20 1520 600)
You can always contact us by email to firstname.lastname@example.org or via mail at:
ATTN: Privacy Team
You can also contact our local service points in each country of Netcontrol’s operations.
Netcontrol does not provide Services to consumers, but engages only in business to business transactions. However, people are in the core of any organisation and therefore Netcontrol must process the personal data of the contact persons with the various stakeholders.
We process the following personal data of the contact persons of our prospective, current, and former business customers, suppliers, business partners, potential customers and other professional contacts. The following categories of personal data are processed for the purposes described in section 2.2:
The legal bases for processing personal data are:
Personal data is processed for the following purposes:
Our primary source of data are the data subjects themselves; for example, at the time of entering a contract, the data subjects provide their contact information as they are performing their duties as representative of a business.
You may also submit feedback, requests or other communications via our webpage, email or telephone, in which case you provide the information you deem necessary for us to have for contacting you. Such contacts are stored in our Customer Relationship Management System.
For the purposes described in this Privacy Statement, personal data may also be collected and updated from publicly available sources (e.g. social media) and based on information received from the authorities or other third parties (e.g. partners, authorities, from marketing sources) within the limits of the applicable laws and regulations.
Personal data will not be disclosed to external parties except when it is necessary to comply with the legal or contractual obligations of Netcontrol.
We disclose data to e.g. the following parties: our contractors, suppliers, Customer Relationship Management system operator, other business partners and service providers.
We may use subcontractors that process personal data on our behalf. We may outsource IT management to an external service provider, on whose administrated and secured server the personal data is stored. One example of such a situation is our use of cloud-based services to enable efficient day-to-day business. In such a case, we may transfer personal data to these sub-contractors to the extent necessary for the provision of their services. These sub-contractors will process the personal data on behalf of Netcontrol and must comply with our instructions and this Privacy Statement. Netcontrol will ensure through contractual measures that the personal data is processed in compliance with the legislation.
Our products and services may be provided using resources and servers located outside EU/EEA. Therefore, your personal data may be transferred across international borders outside the country where you use our services. In such cases we use measures to provide adequate protection for your personal data by using European Commission Standard Contractual Clauses or other legal and binding safeguards.
Personal data collected by a company in Netcontrol Group may be disclosed to the other Netcontrol Group companies when necessary to fulfil the purposes described in this Privacy Statement.
Only those of our employees who on behalf of their work are entitled to process customer data are entitled to use the system(s) containing personal data. Each user has a personal username and password to the system. The personal data is collected into databases that are on servers protected by firewalls, passwords and other technical measures reflecting the current best practices. The databases and their backup copies are in locked premises and can be accessed only by certain pre-designated persons.
We store personal data only as long as it is needed for us to fulfil our contractual and legal responsibilities, responsibilities towards our customers and authorities. Should you wish to have more details on the data we store of you and the applicable retention periods of that data, please contact us as instructed in section 1 of this Privacy Statement.
We evaluate the need for data storage regularly, taking into account the applicable legislation. In addition, we take such reasonable actions as are required to ensure that no incompatible, outdated or inaccurate personal data is stored in the register taking into account the purpose of the processing. We correct or erase such data without delay.
You have the right to inspect the personal data stored in the register concerning yourself and the right to demand rectification or erasure of the data.
Insofar as the processing is based on consent, you also have the right to withdraw or change your consent. Withdrawing your consent does not affect the lawfulness of processing before the withdrawal of the consent. You are entitled to prohibit the use of the data for direct advertising, telemarketing and other forms of direct marketing, as well as to prohibit the use of the data for use in questionnaires and market research even in situations where initial communication has been sent based on legitimate interest of Netcontrol.
You have the right to object to or demand restriction of the processing of your data and to lodge a complaint with the supervisory authority. Please find the contact information for the local Data Protection Authorities in the countries where Netcontrol offices are located in the last section of this Privacy Statement.
You have the right to contact data protection authorities for inquiries, complaints and other guidance. Below you can find contact information for the local data protection authority in each country of Netcontrol’s operations.
|Country||Name of authority and mailing address||URL|
|Finland||The Office of the Data
P.O. Box 800
|Latvia||Data State Inspectorate
Blaumana 11/13 – 11
|Norway||The Data Protection Authority
SE-104 20 Stockholm
|United Kingdom||The Information Commissioner
Cheshire SK9 5AF
Last updated 2020-06-26