First class customer support has always been a focus area for Netcontrol. Our support and helpdesk services have been recognized to be professional and fast in solving incidents. The experienced project engineers at our Helpdesk can solve most questions just during the phone call.
Netcontrol’s customers can select from several levels of support – whether they need just remote support in case of an incident or also maintainance of hardware, even software. This way you can select a service level that fits the knowledge and resource level of your organisation as well as the criticality of your system, not having to pay for unnecessary services.
Our support is country-specific. Please see our Contact page for the contact info.